Do’s & Dont’s of ATM / Debit Card operation

Do’:

• Sign on the strip on the bank of your card as soon as you Receive it.
• Memorize your PIN (Personal Identification number) and destroy all physical evidence of the PIN.
• Always change the PIN as soon as you Receive it.
• Register your Mobile number with the Bank for getting SMS alerts for Your ATM transactions.
• If you observe any unauthorized card transactions in the account immediately inform to the bank.
• Store to the ATM-cum-Debit card carefully so that the card does not get damaged.
• Check the area for suspicious-looking people before you approach the ATM. Leave the ATM immediately if you don’t feel safe. Moreover, inform the Bank of such activity immediately.
• If you notice anything suspicious or any other problem arises after you have begun an ATM transaction, you may cancel the transaction and leave.
• Cover keypad while entering the PIN.
• Be sure that you have your card and your receipt, after doing the transaction and then leave ATM Center.
• Once you complete your transaction, before leaving, be sure that ‘Welcome screen’ is displayed in the ATM and it is scrolling.
• Periodically verify the passbook entries to ensure its correctness. Any Unauthorised card transaction, if observed, should be reported immediately to the Bank.
• Please ensure that the card is swiped in your presence at PoS (Point of Sale).
• If your ATM/ Debit Card is lost or stolen, immediately Call the bank to block the card. For blocking the Debit Card Please call on the help line no. 080 22972781/22972782/22972783, 9343703649.
• When you destroy your card upon expiry or closure of your account, cut into four pieces through the magnetic strip.
• Keep an eye on suspicious movements of people around ATMs. Beware of strangers trying to engage you in conversation.
• Look for extra devices attached to the ATMs. These may be put to capture your data. Inform security / bank immediately if any such device found.

Dont’s:

• Never Lend your card to anyone, even to your close relative / friend or even if anyone claims to represent the bank.
• Do not write your PIN on the Card or back of the Card.
• Never share your PIN with any one including family member or Bank personnel or in response to request through Email / Fax etc.
• Never carry your PIN in your wallet, purse or store it on your computer/ communication device in the plain text.
• Never let anyone see your input your PIN
• Never use a PIN that could be guessed easily e.g. Your birthday or telephone number.
• Never leave your card in the ATM.
• Never leave your card unattended, e.g. in the car, in hotel room, at petrol pump, at work or any merchants establishments.
• Never attempt to use your Debit card at Merchant establishments that do not process electronic point of sale (PoS) swipe terminals.
• Do not scratch the PIN mailer. Tear the edge of the envelops turn to open for easy visibility of the pin.
• Do not respond to any E-mail purported to have been sent by the Bank asking for your ATM PIN or other financial credentials. These are called PHISHING attempts. Bhavasara Bank never asks any personal details like etc. for any purpose.
• Don’t give information regarding your ATM card or PIN over the telephone to anyone. Bank never asks for such information over the telephone.
• Never enter your PIN in any ATM that does not seem to be genuine or seems modified/ has a suspicious device attached/ operating in a suspicious manner. Immediately inform the Bank if you find any such suspicious activity.
• Don’t display your cash; count the cash, keep it in your pocket safely and leave the ATM.
• Don’t disclose your credentials like PIN while taking assistance from anyone or from the security guard when using an ATM.
• Don’t use unattended (without security guard) ATMs Centers for your Safety.